Contact
Talk to the counter
Our team answers Monday to Saturday, 9am to 6pm UTC.
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Questions about a tea, a roast or an order?
Send a message and we will get back to you within one working day.
Thank you — we will get back to you soon.
Questions
Before you order
How long does shipping take?
3–5 days in the US and 7–10 days worldwide, tracked.
What are the shipping costs?
Free over $40, otherwise $5 (US) or $12 (worldwide).
Which allergens are in your blends?
Every tin lists its ingredients and allergens. Blends are packed in a facility that also handles milk, nuts and soy.
Can you grind the coffee for me?
Yes, leave your brewer in the order note and we grind to match.
Can I return my order?
Yes, unopened tins and gear within 30 days.